To empathize with user, I created empathy map for better connectivity and understanding of the user. It aids in deep and better insights of the user and here I have mapped the responses of persons what do the Say, Does, Think & Feel.
Based on the user research I have created user journey map is better to understand the crucial pain points, challenges, mindset and overall journey which user may encounter while ordering meat.
A user flow is a visual representation for the user to map out each and every step the user takes from the entry point right through the final point. User flow is helpful for we to understand how a user navigate through the app and what decisions can they possibly make and complete app experience at holistic level.
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